1. Client Background: A Nigerian Construction Company in Need of Dual Equipment
Our client is a growing construction firm based in Lagos, Nigeria, focusing on urban renovation, road expansion, and industrial construction projects. With the continuous expansion of their business scope, they urgently needed two high-quality used excavators—one medium-sized for general earthmoving and one large-sized for heavy-duty mining auxiliary work. After multiple rounds of online communication and comparison, they locked in two models: a 2020 Hitachi ZX200 (medium-sized) and a 2019 Doosan DX220LC (large-sized). Due to the high demand for equipment reliability in Nigeria’s complex construction environment, the client decided to fly to China personally to inspect both machines on-site, ensuring they met their operational needs.
2. On-Site Inspection: Thorough Checks for Two Reliable Machines
We made full preparations for the client’s inspection, arranging two professional technicians (one specialized in Hitachi and one in Doosan) to accompany them throughout the process. The client, along with their in-house mechanical engineer, conducted a meticulous inspection of both excavators. For the Hitachi ZX200, they checked its 6,200 working hours, original engine and hydraulic system, and tested its flexibility in small-space operations—critical for urban renovation. For the Doosan DX220LC, they focused on its load-bearing capacity, high-temperature adaptability, and 7,000 working hours of service. Both machines ran stably during test drives, with no oil leaks, abnormal noises, or functional failures. After 3 hours of thorough checks, the client expressed great satisfaction: “Both machines are well-maintained, reliable, and perfectly match our project needs—this trip to China is totally worthwhile.”
3. On-Site Contract Signing & Delivery Preparation
Impressed by the quality of the two excavators and our professional service, the client signed the cooperation contract on the spot and paid the deposit. Our team immediately launched the delivery and export preparation work: we conducted a final maintenance and cleaning of both machines, replaced worn vulnerable parts, and did anti-rust and anti-corrosion treatment to adapt to the long sea voyage. We also sorted out all necessary export documents, including certificates of origin, third-party inspection reports, customs declarations, and commercial invoices—all compliant with Nigeria’s import regulations and SONCAP certification requirements. A simple but warm delivery ceremony was held, where we handed over the machine keys, operation manuals, and all documents to the client, marking the official start of the export process.
4. Smooth Export & Safe Arrival in Nigeria
We arranged professional logistics to transport both excavators to Lagos Port, Nigeria, using specialized flat rack containers to ensure safe transportation. During the process, we tracked the logistics progress in real time, updating the client on the location of the goods and customs clearance status every step of the way. After 28 days of sea transportation, the two excavators arrived safely at Apapa Port in Lagos. We assisted the client in completing the destination port customs clearance procedures, providing timely support for document verification and tax payment, ensuring the machines were quickly released and delivered to their construction site.
5. High Satisfaction & Future Cooperation Intent
After the two excavators were put into use for a month, the client contacted us again to express their full satisfaction. They noted that both the Hitachi ZX200 and Doosan DX220LC had been running stably, greatly improving work efficiency and reducing maintenance costs. They also mentioned that they had recommended our services to two of their business partners in Nigeria who also needed used construction machinery, and we have started preliminary communication with these potential clients, laying a solid foundation for long-term cooperation in the Nigerian market.
Conclusion
This case highlights the trust built through high-quality used equipment and professional service. The client’s long journey from Nigeria to China to inspect two excavators reflects their pursuit of reliability, and their satisfaction and referral intent are the best recognition of our work. We will continue to provide customized used excavator solutions (including Hitachi, Doosan and other brands) for Nigerian clients, ensuring smooth delivery, export, and after-sales support.
